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Terms & Conditions
30 Day Great Guarantee
All of Big Dog Media’s products come with a 30 Day Great Guarantee!
We don’t guarantee that you’ll be satisfied - we’ll guarantee that you’ll love our products.
Big Dog understands that sometimes switching to a new product may take a little more time - and material - to work into your production routine. So we have made it easy to try any product that you have never bought before for 30 days without any obligation. If you are not happy with a roll for any reason after you have tried to work it into your production, we will pick up the roll from you and refund the money you paid for the roll.
This guarantee takes the hassle out of trying new products and saves time and money. Instead of buying a Short Roll or waiting for a printed Sample, you can buy a full roll to replace your existing media immediately to test. You can print out or use as much as you want to determine that our product meets your high standards of quality and performance. If you are not convinced after the first roll, we will pick it up and refund your money.
If the product meets your expectations (which we are sure it will...if we have had thoughtful discussions), then you will have a full roll already in your production workflow calibrated to your individual requirements, and will be ready to switch immediately without having to wait for a full roll to arrive!
This also alleviates the problem of getting a short roll and forgetting about it. Since you only have 30 days to get your tests done, you will be more time-aware concerning your decision.
The 30 Day Great Guarantee also removes the doubt that a printed sample created on another printer would print the same on your equipment and profile settings.
The bottom line if you want to try something new: get a full roll and feel confident that you made the right choice with the protection of Big Dog Media’s 30 Day Great Guarantee!
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